Last Revised: Dec. 17, 2019 (“Effective Date”)
Welcome to the Dr. Jess Carbino platform (drjesscarbino.com) (the “Platform”). Woke Ventures (collectively “the Company”, “we”, “our” or “us”) provides this Platform for your personal use. We operate the Platform, through which Experts who serve as network participants can be matched with you (“the Client”) for the purpose of providing relationship advice, coaching, and support (“the Services”) to those Clients.
INFORMATION COLLECTION, USE, AND DISCLOSURE
Likewise, you agree not to provide any information that: (a) is false, inaccurate, defamatory, abusive, libelous, unlawful, obscene, threatening, harassing, fraudulent, pornographic, or harmful, or that could encourage criminal or unethical behavior; (b) violates or infringes the privacy, copyright, trademark, trade dress, trade secrets, or intellectual property rights of any person or entity; or (c) contains or transmits a virus or any other harmful component.
Your information may be used for the following purposes:
Upon request, we can provide you with access to a description of the information that we maintain about you. Woke Ventures uses industry-standard encryption technologies when transferring and receiving consumer data exchanged with our Platform. If you feel that the Platform is not following our stated policies with respect to your information, you may contact us at [email protected].
For content that is covered by intellectual property rights, such as photos, audio recordings, and videos (“IP Content”), you specifically grant Woke Ventures a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use any IP Content that you post on or in connection with your use of the Platform (a “IP License”). This IP License ends when you delete your IP Content or your account, unless your IP Content has been shared with others and they have not deleted it. This does not apply to photos, audio recordings, or videos shared only with an Expert who is providing the Services to you via the Platform.
When you delete IP Content, it is deleted in a manner similar to emptying the recycle bin on a computer. However, you understand that deleted content may continue to exist in backup copies of the Platform, for a reasonable period of time, but when in that form it will not be available to others.
As part of providing the Services, we may need to provide you with certain communications, such as appointment reminders, service announcements, and administrative messages. These communications are considered part of the Services and related to your account with the Platform. The Company will not include your personal information in any such communications, though the Company may include your personal information when contacting you directly via a secure message service. The Company cannot secure any personal information sent to us by email because such information can be accessed by other internet users. If you choose to send your personal information by email, you acknowledge and agree that email is a non-secure means of communication. Information relating to the Services you receive, including notes and records, are maintained by the Expert and not by the Company.
From time to time, we will send marketing-related email communications related to the Platform and the Services. You may opt out of receiving such marketing communications by using the “Unsubscribe” link provided in all such communications.
COOKIES, WEB BEACONS, AND IP ADDRESSES
As a general practice, we also collect IP addresses. IP addresses are used to identify the location of users, to block disruptive use, and to analyze and improve the Services offered via our Platform. Certain information is needed to provide you with the Services, so we only delete this information after you delete your account.
Some forms of processing (sending promotional information, commercial profiling, behavioral advertising, geo-location, etc.) may require the express consent of the User. Specific information may be shown on the pages of the Site in connection with particular services or processing of Data provided by the Site User.
The Platform is available to you through many different types of mobile devices. We provide our connection to such mobile devices for free. However, your mobile device carrier’s normal rates and fees (e.g., for text messaging) may still apply.
SOCIAL AND GENERAL INFORMATION TOOLS
Online identity theft and account hacking, including the practice currently known as “phishing,” are of great concern. At all times, you should be diligent when you are being asked for your account information and you must always make sure you provide such information within our secure system. We will never request your account information (including your login or your payment information) in any non-secure or unsolicited communication (e.g., email, telephone, or otherwise).
The Platform may contain links to external websites, services, or offers which are owned, operated, or maintained by third parties. If you click on any third party link accessible via the Platform, you will be directed to that third party resource. The fact that we link to a third party resource is not an endorsement, authorization, or representation of our affiliation with that third party, nor is it an endorsement of that third party’s privacy or information security policies and practices. We do not have control over any third party resources, nor do we have control over their privacy or information security policies and practices.
Your use of any Internet-based platform or service carries certain, inherent security risks that cannot be absolutely prevented. However, our systems, infrastructure, encryption technology, operations, and processes are all designed, built, and maintained with your privacy and security in mind. We strive to comply with industry standards and best practices to prevent any unauthorized access, use, and disclosure of your information. We strive to comply with or exceed all applicable federal and state laws regarding data privacy and security.
THIRD PARTY SERVICE PROVIDERS
PRIVACY OF MINORS
Per our Terms & Conditions, individuals under thirteen (13) years of age are not permitted to access or use the Platform or the Services or to agree to our Terms & Conditions, even if a parent or guardian would be willing to provide consent. The Platform is not directed and is not intended to be used by individuals under the age of 13. If you are aware that we have collected any personal information from an individual under the age of 13, please contact us at [email protected] and we will delete that information.
COMPLIANCE WITH LAWS AND LAW ENFORCEMENT
We cooperate with federal and state government and law enforcement officials to enforce and comply with all relevant laws. For this reason, we may disclose information necessary or appropriate to protect the safety of the public or any person (including you), to respond to claims and/or legal process (including but not limited to subpoenas and other requests for information), and to prevent or stop activity that may be illegal or dangerous. You should also be aware that Experts may be obliged to disclose information to law enforcement or other authorities to conform to their professional and legal responsibilities.
GENERAL DATA PROTECTION REGULATION (GDPR) NOTICE
It is necessary for us to use your personal information:
Via the Platform, you may view and edit any personal information that you have provided to us. Automated processing of your personal information is necessary to operate the Platform effectively and to enable the Experts to provide the Services.
As a Client, and while you are using the Platform and/or the Services, you will not send or otherwise post unauthorized commercial communications (such as spam) on drjesscarbino.com.
You will not collect other Clients’ content or information, or otherwise access drjesscarbino.com, using automated means (e.g., harvesting bots, robots, spiders, or scrapers) without our permission.
You will not upload viruses or other malicious code.
You will not solicit login information or access an account belonging to someone else.
You will not bully, intimidate, or harass any other Client.
You will not post content that is hateful, threatening, or pornographic; incites violence; or contains nudity or graphic or gratuitous violence.
You will not provide any false personal information on drjesscarbino.com, or create an account for anyone other than yourself without permission. You will not create more than one personal profile.